Privacy Policy

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Schedule an appointment or consultation
• Fill out patient intake forms
• Subscribe to our newsletter
• Contact us via phone, email, or contact forms
• Request information about our services

This information may include:

• Name, address, email address, and phone number
• Date of birth and Social Security number (for insurance purposes)
• Insurance information and billing details
• Medical history and health information
• Emergency contact information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our healthcare services
• Process appointments and communicate with you about your care
• Process payments and insurance claims
• Send appointment reminders and follow-up communications
• Respond to your inquiries and provide customer support
• Send newsletters and promotional materials (with your consent)
• Comply with legal obligations and protect our rights
• Improve our website and user experience

Protected Health Information (PHI)

As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with HIPAA regulations and our Notice of Privacy Practices, which is provided to you separately.

Information Sharing and Disclosure

We may share your information in the following circumstances:

• Healthcare Operations: With other healthcare providers involved in your care, laboratories, and specialists as needed for treatment
• Payment Processing: With insurance companies, billing services, and payment processors to facilitate payment for services
• Legal Requirements: When required by law, court order, or government regulation
• Business Associates: With third-party service providers who perform services on our behalf and are bound by confidentiality agreements
• With Your Consent: When you have given us explicit permission to share your information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our website functionality
• Deliver relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Third-Party Analytics

We may use third-party analytics services (such as Google Analytics) to help us understand website usage. These services may collect information about your online activities over time and across different websites.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data during transmission
• Secure servers and firewalls
• Access controls and authentication measures
• Regular security assessments and updates
• Staff training on privacy and security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you
• Correction: You may request that we correct inaccurate or incomplete information
• Deletion: You may request deletion of your personal information, subject to legal retention requirements
• Opt-Out: You may opt out of receiving marketing communications at any time
• HIPAA Rights: You have additional rights under HIPAA regarding your protected health information

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 through our website. If you believe we have collected information from a child under 13, please contact us immediately.

For pediatric patients, we collect information from parents or legal guardians as necessary for treatment purposes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. As noted above, we do not sell personal information.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: